Shipping flow

Efficient and transparent shipping process to ensure your orders reach you on time.

 

Step 1

 

Processing

Orders are processed for shipping within 2-3 days.

 

Step 2

 

Delivery

Delivery takes 2-7 days, depending on the shipping method & pin code.

 

Step 3

 

Returns Management Returned orders are managed for up to 14 days.

 

Shipping methods offered

Choose from multiple delivery options based on your speed, budget, and destination preferences. Each method ensures safe and timely delivery of your orders.

 

Air/Express Mode

Shipping Cost: ₹63.7/500 gms

(Incl. GST)

 

Surface Mode

Shipping Cost: ₹50/500 gms

(Incl. GST)

 

Shipping Partners of Supplier

Trusted national and regional couriers deliver your orders across India with multiple service levels, end‑to‑end tracking, and COD support.                                                                                                                Bluedart ,Razorpay, Delhivery, Shiprocket, Indiapost, ekart logistics…..

 

India Post Shipping Services

•We ship through India Post if your customer's pin code isn't serviced by other couriers.

•Standard India Post shipping rate: ₹63.7 for 0.5 Kg.

• For certain northeast pin codes, charges may be up to ₹127.4

•In those cases, we deduct the additional shipping cost from your credits.

 

Shipping Status

After the shipping label is generated, you can track your order from the dashboard. The tracking ID will be any of this status below

Pickup Scheduled

An order for which the Pickup Request has been generated and sent to the courier company is marked with the status 'Pickup Scheduled

Pickup error

This status indicates that there was an error during the pickup process. The courier company was unable to collect the package from the sender's location.

Out for Pick Up

The courier has been dispatched to collect the package from the sender's location. This means the pickup is in progress.

Pickup Exception

An exception occurred during the pickup process. This could be due to various reasons such as incorrect address, package not ready, or other logistical issues.

Pickup Rescheduled

The pickup has been rescheduled to a different date or time. This usually happens when the original pickup time was not convenient or there were issues with the initial pickup attempt.

Order Picked Up

The package has been successfully collected from the sender's location by the courier company and is now in their possession.

In-transit

The package is currently being transported from the pickup location to the destination. It's on its way through the courier's network

Out for Delivery

The package has reached the destination city and is out for final delivery to the recipient's address.

Undelivered 1st/2nd/3rd Attempt

The delivery attempt was unsuccessful. This could be due to recipient not available, incorrect address, or other delivery issues. Multiple attempts will be made before returning the package.

Delivered

The package has been successfully delivered to the recipient. The delivery process is complete.

RTO (Return To Origin) Initiated

The package is being returned to the sender due to failed delivery attempts or other issues. The return process has been initiated.

RTO Delivered

The package has been successfully returned to the sender. The return to origin process is complete.

Undelivered (RTO) Shipments

Undelivered shipments refer to orders that couldn't be delivered to the customer due to incorrect address, absence of the customer, or other delivery issues. These shipments are typically returned to the sender.

Customer not contactable

Incomplete address given

The COD amount is not ready

Future delivery requested

Self-pickup customer request

Customer refused delivery

Door / premises / office closed

Poor weather conditions

Other Value Added Services

Enhance your post‑purchase experience with live order tracking, a white‑label tracking page under your brand, and expedited same‑day fulfillment options.